What Enterprise can learn from Twitter?
I don’t know if its just me or all you guys feel the same way about emails. On an average I receive around 50-70 emails.
Here is mockup thread (and believe me entire world is copied on this email)
Due to blah blah blah, the XML message mentioned below did not go through successfully. We want your sign off to send this message again the downstream system.
(the story goes on and on)
To this someone replies
Yeah, I think this is very critical etc etc etc, and would appreciate if we can get this data into the system as business is getting affected blah blah blah ..
(yeah, we know business gets affected even if IT people sneeze a lot and waste time)
This is just a beginning of this thread. Then people start saying, we are doing release now. Business gives their sign off. Another communication on the release is completed. Reply is a big thank you. To which another reply is Thanks for your patience … gawd, Microsoft Exchange is getting killed, please stop!
I am not saying here that Emails should be replaced by Twitter. My point of view is Twitter is making us believe that 140 is beautiful, sufficient and crisp. If you cannot do in that, that means you should take effective writing courses.
Anyhoo, some tool like twitter which will sell and work in Enterprises should be built and adopted.
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